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Tell me what happened and upload your documents. I check for conflicts, then reply with what I can do and the fee.

Go to the form
1800 776 529

Tell me what happened

What happens next

  1. Send me the details. The online form takes about ten minutes. Upload what you have: receipts, the contract, photos, emails, any report.
  2. I review and write. I tell you how strong your position is. If it is worth pursuing, I send a letter setting out the facts, the law and what must be done by a set date. Within three business days of receiving your instructions, documents and payment.
  3. I tell you what came back. A remedy, an offer, a denial or silence: I explain what it means and what each next step would cost.

Phone: 1800 776 529
Email: info@consumerlawyers.com.au
Hours: Monday to Friday, 9 am to 5:30 pm
Office: 435 Nepean Highway, Frankston VIC 3199 (by appointment)

About you
What happened
Documents and deadline

The business, dealer, builder or customer. I need this to check that I have not acted for them.

The price paid or the amount claimed.

For example a VCAT hearing date, a cooling-off period or a letter with a date.

Receipts, the contract, photos, emails, reports. PDF, Word, JPG or PNG. Up to 10 files, 10 MB each.

Sending this form does not make me your lawyer. I confirm in writing before I act, after a conflict check. See the privacy policy.

I act for consumers and for businesses, but never for both sides of the same dispute. Before I start, I check that I have not acted for the other party.